Nikiya Harris
About Nikiya Harris
Nikiya Harris is an Interaction Specialist at Alight Solutions with a background in human resources and data analytics.
Title
Nikiya Harris currently holds the title of Interaction Specialist at Alight Solutions. Their role involves engaging with clients and ensuring effective communication and customer satisfaction. With a background in various team and client-facing positions, Nikiya brings a wealth of experience to this role.
Previous Roles at Alight Solutions
Before becoming an Interaction Specialist, Nikiya Harris held several other positions at Alight Solutions. From 2021 to 2022, Harris worked as a Tax Filing Implementation Analyst and Team Manager in The Woodlands, Texas, United States. Earlier, from 2017 to 2021, Harris served as a Client Specialist in Houston, Texas, providing support and guidance to clients in the human resources sector.
Education in Data Analytics
Nikiya Harris is pursuing a graduate program in Data Analytics at the University of Houston-Downtown. Harris achieved a Master of Science (MS) in Data Analytics from the same institution, studying from 2018 to 2021. This extensive education provides Harris with advanced skills in analyzing and interpreting data, critical for making data-driven decisions in professional roles.
Education in Business Administration and Management
Nikiya Harris earned a degree in Business Administration and Management, General, from Our Lady of the Lake University, studying from 2015 to 2017. While there, Harris focused on operations, which laid a strong foundation for subsequent roles in human resources and client management.
Skills and Expertise
Nikiya Harris possesses a broad skill set that includes Customer Service, Coaching, Small Business, Sales Management, and Public Speaking. This range of skills has been honed through various roles in the human resources industry, demonstrating Harris's capability to manage diverse responsibilities effectively.