Nikkenia B.
About Nikkenia B.
Nikkenia B. is a Client Technology Manager at Alight Solutions, specializing in defined contributions and technology support for wealth solutions.
Title
Nikkenia B. holds the title of Client Technology Manager - Defined Contributions at Alight Solutions.
Current Role and Responsibilities
In her role as Client Technology Manager at Alight Solutions, Nikkenia B. is responsible for managing technology support and quality assurance for wealth solutions technology development efforts across multiple clients. She oversees the planning and management of process improvement projects aimed at creating efficiencies from year to year. Additionally, she coaches and develops her team members in both technology skills and personal growth. Nikkenia is also accountable for documenting any system defects and resolving client system issues as they arise.
Professional Background
Nikkenia B. has amassed significant experience in various roles throughout her career. From 2017 to 2018, she worked as a Benefits Analyst at XPO Logistics, Inc. in the Greater Atlanta Area. Prior to that, she spent three months in 2017 at Alight Solutions as a Systems Analyst - Health and Welfare. She also served a five-year tenure at Aon Hewitt as a Systems Analyst - Health and Welfare from 2012 to 2017. Earlier in her career, she contributed to Cox Media as a Continuity Specialist from 2009 to 2012, and worked as a Contractor for Cox Media through Cambridge Professional Group for seven months. Additionally, she briefly worked at Clinical Research Fastrack as a Clinical Research Professional in 2021.
Educational Background
Nikkenia B. has an extensive educational background, which includes a Master's degree in Business Administration with a focus on Human Resources Management from Strayer University. She also holds a Bachelor's of Science degree in Management from Albertus Magnus College.