Nona Isbell
About Nona Isbell
Nona Isbell is the Client Services Operations Manager at Alight Solutions in The Woodlands, overseeing a team of 8 members and ensuring accurate payroll processing and client support.
Title
Nona Isbell holds the position of Client Services Operations Manager at Alight Solutions.
Work at Alight Solutions
Nona Isbell is based in The Woodlands and serves as the Client Services Operations Manager at Alight Solutions. She manages a service delivery operations team of eight members. Her responsibilities include overseeing accurate and timely payroll processing, encompassing timekeeping, HCM, compensation, and talent administration, as well as benefits administration. Nona also handles troubleshooting client operating system issues and provides customer service support through email and a ticket tracking system. Additionally, she serves as a business partner project manager for client operations related projects and maintains operations SOPs to improve contract service level agreements and key measurements.
Previous Experience at Cognizant
Nona Isbell worked as a Service Delivery Manager at Cognizant from 2015 to 2016 for eight months in Bryan/College Station, Texas Area. During her tenure, she was responsible for overseeing the delivery of services to clients, ensuring that their needs were met efficiently and effectively.
Previous Roles at Quanta Services
Nona Isbell held multiple roles at Quanta Services, Inc. She was the Sr. Manager of Compensation and Payroll in 2015 for five months and served as Payroll Manager from 2011 to 2015 for four years, both positions were based in Houston, Texas Area. In these roles, she managed payroll processes, ensuring accuracy and compliance with company policies and regulations.
Experience at GSE Environmental
At GSE Environmental, Nona Isbell had an extensive career spanning several roles. She worked as HR Manager from 2008 to 2010 for two years, Payroll Manager from 2003 to 2007 for four years, and Payroll Administrator from 2000 to 2002 for two years, all in Houston, Texas Area. Her responsibilities included overseeing payroll management and ensuring timely and accurate payroll processing.
Early Career at Hercules Offshore
Nona Isbell began her career at Hercules Offshore, where she served as Payroll and Benefits Manager from 1997 to 2000 for three years and Payroll and Benefits Specialist from 1995 to 1997 for two years, in Houston, Texas Area. In these roles, she handled payroll and benefits administration, ensuring they were managed effectively and efficiently.