Olga Horner
About Olga Horner
Olga Horner is an IT Domain Lead at Alight Solutions with extensive experience in application development and support, specializing in various technologies and team management.
Current Role at Alight Solutions
Olga Horner is currently serving as the IT Domain Lead at Alight Solutions. In her role, she is integral to implementing the UPoint portal for Payroll & Cloud clients. She also serves as the technical lead for Payroll & Cloud implementation and ongoing support. Olga acts in the capacity of a subject matter expert for the HRIT UPoint product, leveraging her extensive expertise in a wide range of technologies and application support.
Previous Experience at Alight Solutions and Aon Hewitt
Prior to her current role, Olga Horner held the position of Senior Application Development Lead at Alight Solutions from 2017 to 2018 in Chicago, IL. Before joining Alight Solutions, she worked at Aon Hewitt as a Senior Application Development Tech Lead from 2010 to 2017. She initially started her career at Hewitt Associates as a Developer Analyst, where she worked for 12 years, starting from 1998 to 2010. Throughout her career, Olga has been instrumental in application certification, distribution, and ensuring application stability for web-based applications coded in Java and Liferay technologies.
Educational Background in Computer Science
Olga Horner has a solid educational foundation in computer science, having earned both her Master of Science (M.S.) and Bachelor of Science (B.S.) in Computer Science from Northern Illinois University. She completed her B.S. from 1994 to 1996 and her M.S. from 1996 to 1998. Her academic background provided her with the technical skills necessary to excel in various roles throughout her career in application development and IT management.
Technical Expertise and Skills
Olga Horner specializes in a broad range of technologies, including C++, C#, Java, Liferay, SQL, Oracle, and DB2. She has extensive experience in software development life cycle (SDLC), application design, technical support, support management, and service level agreements (SLAs). She is also proficient in team-building, coaching, mentoring, global team management, and release management. Olga's technical expertise and leadership skills have been instrumental in building support teams from the ground up and developing processes for efficient collaboration.
Application Support and Team Management
Olga Horner has extensive experience providing production support for an application tool suite comprising over 100 applications, directly supporting more than 20 clients. She has built a support team from the ground up, developing processes to facilitate collaboration with other teams. Olga has a track record of coaching both onshore and offshore team members, ensuring optimal performance and application stability. Her role also encompasses the management of application releases, further underscoring her comprehensive expertise in IT domain management.