Patricia Alfonzo
About Patricia Alfonzo
Patricia Alfonzo is a Customer Service Representative II at Alight Solutions with over nine years of experience. She has a diverse background in customer service, mental health support, and legal assistance, and holds degrees from the University of Phoenix.
Company
Patricia Alfonzo is currently employed at Alight Solutions as a Customer Service Representative II. She has been with Alight Solutions for over 9 years, starting her tenure in October 2014. At Alight Solutions, Patricia handles client inquiries and provides support to ensure customer satisfaction and effective resolution of issues.
Title
Patricia Alfonzo holds the title of Customer Service Representative II at Alight Solutions. In this capacity, she is responsible for addressing customer queries, assisting with account management, and ensuring a high level of service quality.
Education and Expertise
Patricia Alfonzo has built a strong academic foundation, beginning with her studies at Troy University Dothan, where she attended from 2009 to 2010. She then earned an Associate of Arts degree from the University of Phoenix in 2012, followed by a Bachelor of Arts degree in 2014. Her education has equipped her with essential skills in communication, administration, and customer service.
Background
Patricia Alfonzo's career spans diverse fields. She began as a Benefits Advisor at MedStandard Inc from 2008 to 2009. She then worked as an Intake Specialist, Bilingual Paralegal, and Immigration Specialist at The Cochran Firm Jacoby & Meyers LLC/US Legal Management/Chavez Law Group from 2009 to 2014. Additionally, she briefly worked as a Mental Health Technician at Laurel Oaks Behavioral Center in 2014 before joining Alight Solutions. Her extensive experience demonstrates versatility and expertise in customer service, legal support, and mental health care.