Paul Kern
About Paul Kern
Paul Kern is a Senior Customer Care Representative at Alight Solutions in The Woodlands, Texas, with over 20 years of experience in customer care and financial services.
Current Position at Alight Solutions
Paul Kern currently holds the position of Senior Customer Care Representative at Alight Solutions. He operates out of The Woodlands, Texas, where he applies his extensive experience in customer service and financial services to assist clients effectively.
Previous Roles in Customer Care and Financial Services
Paul Kern has a rich background in customer care and financial services. Prior to his current role, he worked at Randstad @ Alight as a Health & Welfare, Defined Benefits Customer Care Representative for 10 months in Houston, Texas. Earlier, he served as a Mortgage Loan Officer at Network Funding, LP for 6 months in Houston, Texas. Additionally, he was a Mortgage Loan Originator at ChangeMyRate.com® and a Mortgage Loan Officer at Heritage Mortgage (A Hancock Mortgage Partners Company), further broadening his expertise in mortgage services.
Experience at Thomson Reuters
Kern dedicated several years to Thomson Reuters, Tax & Accounting, where he served in various capacities. From 2005 to 2012, he worked as a Shared Services Manager, overseeing essential service operations. He also had a stint as a Property Tax Consultant in 2012, where he provided consulting services in property tax matters.
Early Career and Long-term Roles
Paul Kern started his professional journey at CompBenefits Corporation as an Analyst, where he worked for 8 years from 1997 to 2005. His role there laid the foundation for his extensive experience in the insurance industry. Following that, he joined Ryan as a Sr. Associate Consultant and worked at Dale Guidry State Farm Insurance Agency as a State Farm Bank Representative, contributing to his background in banking and tax services.
Educational Background
Paul Kern pursued his education at DeVry and Saint Leo University. These academic experiences provided him with a strong foundation, contributing to his over 20 years of experience in customer care and financial services.