Paul Ylinen
About Paul Ylinen
Paul Ylinen is a Senior Client Manager at Alight Solutions and AonHewitt, with over fifteen years of experience in client service, operational management, and strategic leadership.
Current Role at Alight Solutions
Paul Ylinen currently holds the position of Senior Client Manager at Alight Solutions. In this capacity, he leads cross-functional teams of operational and technology experts. His primary focus includes providing world-class service to global clients with complex benefits plans. Paul is responsible for solving day-to-day issues and strategically planning for long-term client goals, particularly in the domains of retirement and pension plans.
Experience at AonHewitt
Paul Ylinen has held multiple roles at AonHewitt, demonstrating his progressive experience in client service and operational management. He is currently a Client Manager and also serves as a Benefits Services Manager in Lincolnshire, IL. His work involves managing client relationships and ensuring the smooth operation of benefits services, leveraging his strategic leadership skills.
Educational Background
Paul Ylinen studied at Augustana College, where he achieved a Bachelor's Degree. He attended the college from 1993 to 1998, completing his degree in five years. His education has provided a solid foundation for his extensive career in client service and operational management.
Professional Experience and Skills
With over fifteen years of progressive experience, Paul Ylinen has developed a robust skill set in client service, operational management, and strategic leadership. He excels at leading cross-functional teams and providing detailed, proactive troubleshooting to avoid major quality issues. His approach combines meticulous attention to day-to-day issues with a strategic focus on long-term client goals.
Career Development and Team Empowerment
Paul Ylinen values not only his own career development but also the growth and success of his team. He is committed to setting stretch goals for himself while empowering his team to develop their strengths. Paul's leadership style promotes a culture of continuous improvement and professional development.