Peggy Kerkhof
About Peggy Kerkhof
Peggy Kerkhof is the Sr. Manager of Product Compliance & HR Process Architecture at Alight Solutions in the Netherlands, with extensive experience in HR and service management roles.
Title
Peggy Kerkhof holds the position of Senior Manager of Product Compliance & HR Process Architecture at Alight Solutions in the Netherlands.
Current Role at Alight Solutions
As Senior Manager of Product Compliance & HR Process Architecture at Alight Solutions, Peggy Kerkhof focuses on ensuring product compliance and optimizing HR processes. Based in the Netherlands, her responsibilities likely include overseeing compliance standards, enhancing HR workflows, and implementing efficient processes.
Previous Positions
Peggy Kerkhof has held several managerial positions in the HR and compliance sectors. From 2011 to 2017, she worked as Manager of Test Architecture & Compliance at NGA Human Resources in the Netherlands. She also served as Project Manager for Service Center Management at NorthgateArinso from 2009 to 2011, Functional Analyst at Randstad HR Solutions from 2004 to 2009, and managed HR and payroll services at Cian from 2000 to 2004.
Education and Expertise
Peggy Kerkhof studied Information Management at Fontis Hogeschool, completing her degree from 2007 to 2009. This education has equipped her with a solid foundation in information management, contributing significantly to her proficient management and compliance skills in her current and previous roles.
Key Projects and Initiatives at NGA HR
During her tenure at NGA Human Resources, Peggy Kerkhof played a pivotal role in multiple projects. She supervised the transition from projects to operations within the NGA euHReka deployment team and developed process improvements targeting quality, cost-efficiency, and speed. She introduced a standardized product and customer release management process globally, translated SOC1 requirements for product organizations, and established customer release management dashboards for reporting. She also simplified approval steps, introduced online training for agents, managed document structures on SharePoint, and transitioned to a new Service Management System.