Prashanthi Thiyyagura
About Prashanthi Thiyyagura
Prashanthi Thiyyagura is the Lead Client Technology Manager at Alight Solutions in New Jersey, with extensive experience in managing global teams and improving customer engagement.
Current Role at Alight Solutions
Prashanthi Thiyyagura holds the position of Lead Client Technology Manager at Alight Solutions in New Jersey, United States. In this capacity, she leverages her extensive experience managing global teams to develop innovative processes and solutions. Her focus lies in enhancing technology management for clients, aimed at improving customer engagement and driving business growth.
Previous Work at Alight Solutions
Prior to her current role, Prashanthi Thiyyagura served as a Technical Client Manager at Alight Solutions from 2017 to 2020. Based in Bridgewater, New Jersey, she played a pivotal role in managing technical aspects for clients, fostering strong client relationships, and facilitating the deployment of client-specific technology solutions.
Professional Experience at Aon Hewitt
Prashanthi Thiyyagura has a substantial tenure at Aon Hewitt where she held multiple roles over a period of 12 years. From 2015 to 2017, she was the Lead Systems Analyst, overseeing system analysis and improvements. Before that, she served as a Senior Systems Analyst/Programmer from 2004 to 2014, focusing on system programming and analysis.
Educational Background
Prashanthi Thiyyagura earned her Master’s degree in Computer Science from Northern Illinois University, where she studied from 2001 to 2003. She further honed her skills by obtaining a Product Manager Certificate in Product Management from Product School. Her educational qualifications underpin her technical expertise and management skills.
Skills and Expertise
Prashanthi Thiyyagura is well-versed in critical thinking and problem solving, demonstrating her ability to drive creative and practical solutions in complex scenarios. She excels in mobilizing support and facilitating decision-making processes. Her expertise encompasses software quality improvement, multiple project management, and leading cross-functional teams. She is recognized for her values-driven, team-oriented leadership approach.