Rafael E. Ortega
About Rafael E. Ortega
Rafael E. Ortega is a Human Resources Sr. Customer Care Representative at Alight Solutions with a diverse background in hospitality and telecommunications industries.
Company
Rafael E. Ortega is currently employed at Alight Solutions as a Human Resources Sr. Customer Care Representative. He has held multiple positions at Alight Solutions, demonstrating a steady career progression within the company.
Title
Rafael E. Ortega holds the title of Human Resources Sr. Customer Care Representative at Alight Solutions. Previously, he has served as Human Resources Customer Care Rep. II and Human Resources Customer Care Rep. I at the same organization.
Education and Expertise
Rafael E. Ortega studied Hospitality & Tourism Management, earning an Associate of Science from Valencia Community College, and Hospitality Management, earning a Bachelor of Science from the University of Central Florida. He also participated in a culinary arts-focused study abroad program at Florence University of the Arts - Apicius International School of Hospitality. His educational background equips him with a blend of expertise in hospitality and management.
Career in Hospitality Management
Rafael E. Ortega worked in various capacities at Marriott International, including Housekeeping Manager, Assistant Housekeeping Manager, and Rooms Operations Voyager - Manager In Training Program, primarily at the Gaylord Palms Resort & Convention Center. He also completed a hospitality management internship in Okinawa, Japan at Kafuu Resort Okinawa.
Career in Telecommunications
Before transitioning to human resources, Rafael E. Ortega worked at AT&T Mobility for six years, holding roles such as Manager Relief Agent and Customer Support Specialist. Additionally, he served as a Customer Service and Sales Representative at CenturyLink in the Greater Salt Lake City Area.