Rahul R Pai
About Rahul R Pai
Rahul R Pai is a Global Quality Specialist at Alight Solutions in Kochi, Kerala, India, with previous experience at NGA Human Resources and Bluedart Express Limited.
Global Quality Specialist at Alight Solutions
Rahul R Pai currently serves as a Global Quality Specialist at Alight Solutions, located in Kochi, Kerala, India. In his role, he is responsible for ensuring that quality standards are upheld across the organization. His responsibilities include validating investment proofs at the end of the fiscal year, a task critical for maintaining financial accuracy and compliance. Rahul is also instrumental in conducting monthly calibration sessions to maintain consistent quality standards across various processes.
Previous Role at NGA Human Resources
Before joining Alight Solutions, Rahul R Pai worked at NGA Human Resources, an Alight company, from 2015 to 2021. During his six-year tenure, he also held the title of Global Quality Specialist. Based in the Cochin Area, India, he was responsible for various quality control functions, similar to his current role. His duties included not only validating investment proofs but also proactively escalating issues and taking preventive measures to mitigate potential risks.
Experience at Bluedart Express Limited
Rahul R Pai spent three years working at Bluedart Express Limited as a Territory Service Representative from 2012 to 2015, located in the Cochin Area, India. In this role, he managed regional service activities, gaining significant experience that would later support his transition into quality management. His responsibilities in this role laid the groundwork for his future positions focused on quality assurance and compliance.
Responsibility in Quality Assurance
In his various roles, Rahul R Pai has consistently been responsible for multiple facets of quality assurance. He conducts monthly calibration sessions to ensure that quality metrics are consistently met. Rahul is also proactive in identifying potential issues, escalating them as needed, and implementing preventive measures to mitigate risks. Additionally, he provides guidance for continual improvement plans based on compliance and transaction quality.
Training and Development Contributions
Rahul R Pai plays a pivotal role in identifying opportunities for improvement within the organizations he has worked for. He makes training recommendations to management based on his findings to enhance group performance. This includes recommending new training programs to address common issues and improve overall transaction quality and compliance.