Rajat Grover
About Rajat Grover
Rajat Grover is an Employee Benefits Specialist at Alight Solutions in Lincolnshire, Illinois, with a diverse background in technical support, team coaching, and data analysis.
Current Role at Alight Solutions
Rajat Grover is currently employed at Alight Solutions as an Employee Benefits Specialist in Lincolnshire, Illinois, United States. In this capacity, he oversees the direction and planning of daily operations for group benefits programs. This includes tasks such as enrollment of new employees, modifications, terminations, insurance claims, and handling disability issues. Additionally, Rajat is responsible for managing onshore and offshore metrics reports and assisting customers by providing pension estimate information according to their plan.
Previous Experience at Teleperformance India
Prior to his current role, Rajat Grover worked at Teleperformance India as a Technical Support Executive. He was with the company for 7 months from 2017 to 2018, based in Gurgaon, Haryana, India. During his tenure at Teleperformance, he gained experience in technical support and customer service, contributing to the company's operations in India.
Role at Genpact
From 2015 to 2017, Rajat Grover served as a Team Coach at Genpact in New York, New York, United States. During his two-year tenure, he delivered a $20K impact through a continuous improvement idea. His responsibilities included team management and coaching, as well as driving performance improvements through the application of Lean/Six Sigma methodologies. Rajat holds a Yellow Belt Certification in Lean/Six Sigma, which he utilized to optimize processes and enhance efficiency.
Career at American Express
Rajat Grover held the position of Senior Analyst at American Express in New York, New York, United States. Although specific dates are not provided, his time with American Express involved substantial analytical work. His role as a senior analyst would have included data analysis, reporting, and possibly project management tasks to support the company's financial operations.
Educational Background
Rajat Grover studied at the University of Rajasthan. The education he received there would have provided him with foundational knowledge and skills that he has applied through various roles in his career. His academic background complements his professional experiences in employee benefits, technical support, and data analysis.