Randy K.
About Randy K.
Randy K. is a Citrix Administrator at Alight Solutions in Charlotte, North Carolina, with extensive experience in Citrix environments and a background in Management Information Systems from the University of Wisconsin-Milwaukee.
Title
Randy K. serves as a Citrix Administrator at Alight Solutions in the Charlotte, North Carolina area. He is responsible for supporting a significant portion of the company's IT infrastructure.
Company
Alight Solutions, where Randy K. is currently employed, provides human capital and business solutions. Randy K. specializes in Citrix administration, supporting the company's extensive virtual desktop environment.
Previous Experience at Exult
Randy K. worked at Exult from 2001 to 2004, where he held the role of Desktop Support / Citrix Administrator. During his three-year tenure, he gained crucial experience that laid the groundwork for his specialized skills in Citrix environments.
Previous Experience at CompuCom
From 1999 to 2001, Randy K. served as a Customer Service Engineer at CompuCom in the Greater Milwaukee Area. Over his two years in this role, he honed his technical and customer service skills.
Education and Expertise
Randy K. studied at the University of Wisconsin-Milwaukee, earning a degree in Management Information Systems. His education provided a strong foundation in IT and systems management, which supports his work in Citrix administration and customer service engineering.
Citrix Administration Responsibilities
At Alight Solutions, Randy K. supports a 10,000 user XenApp/XenDesktop environment, using a mix of ADC (NetScalers), StoreFront, and WI/CSG infrastructure. He evaluates, builds, and upgrades Citrix farms/silos, and remediates vulnerabilities to ensure up-to-date security measures.
Process Automation and Custom Solutions
Randy K. is involved in developing custom solutions aimed at automating existing processes and streamlining IT environments. His role includes designing and updating group policies to align with best practices and organizational needs.
Global Support and Virtualization
Randy K. provides 24/7 global IT support for internal and external clients. He has also virtualized physical servers to VMware ESX, demonstrating his versatility and broad technical expertise.
Web Administration
In addition to his Citrix administration duties, Randy K. created and administrates the .NET team website. This role showcases his ability to manage web-based projects alongside his primary responsibilities.