Rendee Lewis, Pmp
About Rendee Lewis, Pmp
Rendee Lewis is the Director, Customer Care Client Leader at Alight Solutions in Lincolnshire, IL, with over two decades of experience in the information technology and service industry.
Current Title and Role at Alight Solutions
Rendee Lewis is currently serving as the Director, Customer Care Client Leader at Alight Solutions in Lincolnshire, IL. Since June 2017, Rendee has been leading customer care initiatives at Alight Solutions, leveraging over two decades of experience in the information technology and service industry.
Previous Roles at Aon
Rendee Lewis accumulated significant experience at Aon, starting as an Implementation Consultant from 2009 to 2015. She then took on the role of Implementation Delivery Group Manager for seven months before becoming the Director of Benefits Implementations from 2016 to 2017. Her expertise at Aon spanned various aspects of implementation and delivery management.
Early Career at Hewitt Associates
Rendee Lewis began her career at Hewitt Associates, where she worked in HR Outsourcing from 2000 to 2009. This role provided her with foundational experience in the HR outsourcing segment, laying the groundwork for her future success in client relationship management and contact center management.
Educational Background in Business Management
Rendee Lewis holds a Bachelor of Science degree in Business Management from Southern Illinois University, Carbondale, where she studied from 1995 to 1999. Her educational background in business management has been instrumental in her ability to lead complex business process improvements and change management initiatives.
Expertise in Business Process Improvement and Change Management
With over two decades of industry experience, Rendee Lewis specializes in Business Process Improvement and Change Management. Her extensive background includes managing contact centers and excelling in client relationship management and workforce management. Rendee’s focus on optimizing business processes has contributed to her success in various leadership roles.