Rich Marcus
About Rich Marcus
Rich Marcus is a Client Manager at Alight Solutions with over 25 years of experience in benefits and systems analysis, having previously worked at Aon and Hewitt Associates in various roles.
Current Role at Alight Solutions
Rich Marcus currently serves as a Client Manager at Alight Solutions, located in Lincolnshire, Illinois, United States. In this role, he is responsible for managing client relationships and ensuring the delivery of high-quality services. His work focuses on aligning client needs with the company's service offerings to achieve optimal results.
Previous Experience at Aon
Rich Marcus worked at Aon in London, Greater London, United Kingdom, for a total of nine years. From 2014 to 2017, he served as the Benefits Service Manager, where he was involved in overseeing benefits service operations. Prior to that, he was the Lead Systems Analyst Advanced from 2008 to 2014, where his primary responsibilities included the development, implementation, and management of advanced systems solutions.
Early Career at Hewitt Associates
From 1995 to 2008, Rich Marcus was employed at Hewitt Associates as a Lead Systems Analyst. During his 13-year tenure, he developed a strong foundation in systems analysis and benefits management. His role involved analyzing complex systems, implementing effective solutions, and contributing significantly to the company's technical capabilities.
Educational Background
Rich Marcus studied at Drew University, where he earned a Bachelor of Arts in Computer Science. Attending from 1991 to 1995, he acquired a solid educational foundation that would support his extensive career in systems analysis and client management. Prior to university, he attended Ocean Township High School from 1988 to 1991.
Industry Experience and Skills
With over 25 years of experience in the benefits and systems analysis industry, Rich Marcus has an extensive background that spans both technical and client management roles. Having transitioned from systems analysis to client management, he has a comprehensive understanding of both aspects of service delivery. His international work experience in London further adds to his versatility and adaptability in managing complex client needs.