Richard Nichols
About Richard Nichols
Richard Nichols is a Health Solutions Client Manager at Alight Solutions in Charlotte, North Carolina, with over 16 years of experience in Health and Welfare benefits administration delivery.
Company
Richard Nichols is currently employed at Alight Solutions, fulfilling the role of Health Solutions Client Manager in Charlotte, North Carolina. Alight Solutions is known for providing integrated human capital and business solutions, including health administration services to a diverse client base.
Title
In his current position as Health Solutions Client Manager, Richard Nichols plays a vital role in managing health solutions for clients. His responsibilities include overseeing the administration of health and welfare benefits, ensuring the delivery of business directives, and maintaining high levels of client satisfaction.
Education and Expertise
Richard Nichols completed his Bachelor of Science (B.S.) in Business Administration from the University of Central Florida. With over 16 years of specialized experience in health and welfare benefits administration for Fortune 500 clients, his expertise includes project management, handling client acquisition and divestitures, legislative changes, and cross-platform changes.
Background
Prior to his current role, Richard Nichols worked at Aon as a Lead Systems Analyst from 2005 to 2013. During his 8-year tenure at Aon, he honed his skills in system analysis and expanded his knowledge base in technical and business solutions for health benefits administration.
Achievements
Richard Nichols has demonstrated a proven ability to anticipate and deliver business solutions in alignment with client needs and business directives. His specialty in project management includes successful delivery of small to large-scale projects, with a specific focus on yearly Annual Enrollment processing. His work has consistently aimed at achieving client satisfaction through understanding and addressing complex health benefit administration needs.