Rita Dewdney
About Rita Dewdney
Rita Dewdney is a Business Analyst at Alight Solutions in Toronto, Canada, with over 20 years of experience in business analysis and customer service management.
Current Role at Alight Solutions
Rita Dewdney serves as a Business Analyst at Alight Solutions, located in the Toronto, Canada area. She has been with the company for over six years, contributing her extensive experience in business analysis and customer service.
Professional Experience at Aon Hewitt
Before joining Alight Solutions, Rita Dewdney worked as a Business Analyst at Aon Hewitt. She spent 13 years in this role, from 2004 to 2017, enhancing her expertise in business analysis in a corporate setting.
Career at BANK OF MONTREAL CAPITAL MARKETS
Rita Dewdney started her professional journey at BANK OF MONTREAL CAPITAL MARKETS (HOLDINGS) LIMITED, where she held the position of Customer Service Manager. She spent 14 years with the bank, from 1990 to 2004, managing and improving customer service operations.
Educational Background
Rita Dewdney studied at York University, where she built a strong foundation for her career. Her education has played a critical role in her transition from the financial sector to business analysis.
Expertise in Business Analysis and Customer Service Management
Rita Dewdney brings over 20 years of experience in both business analysis and customer service management. Her career began in the financial sector, which provided a robust background before she transitioned to business analysis. This dual expertise allows her to offer valuable insights and solutions in her current role.