Rizwana Ali
About Rizwana Ali
Rizwana Ali is a Business Delivery Analyst at Alight Solutions in The Woodlands, Texas, with a background in tutoring and interviewing, and a degree in Management Information Systems from the University of Houston.
Current Role at Alight Solutions
Rizwana Ali is currently working as a Business Delivery Analyst at Alight Solutions in The Woodlands, Texas. In her role, she provides timely solutions to client cases daily, utilizing her problem-solving, analytical, and critical thinking skills. Her responsibilities also include monitoring and fulfilling client requests via Salesforce and Siebel to ensure compliance with service level agreements.
Previous Experience as a Tutor at Eye Level
From 2014 to 2017, Rizwana Ali worked as a Tutor at Eye Level in Sugar Land, Texas. During this period, she gained important teaching experience and developed her skills in educating and mentoring students. This role also helped her to build patience and effective communication skills, which have been beneficial in her subsequent professional responsibilities.
Earlier Role at Creative Consumer Research
Rizwana Ali served as an Interviewer at Creative Consumer Research from 2013 to 2014 in Stafford, Texas. Over the course of 11 months, she conducted surveys and gathered data, which contributed to her foundational understanding of research methodologies and consumer behavior analysis.
Educational Background in Management Information Systems
Rizwana Ali studied at the University of Houston, C.T. Bauer College of Business, where she obtained a degree in Management Information Systems from 2014 to 2018. Her academic background provided her with a strong foundation in information systems and business management, equipping her with the necessary skills for her career progression.
Key Project Involvement at Alight Solutions
Rizwana Ali played a significant role in the implementation of a new Workday payroll client at Alight Solutions. She was responsible for testing various reports and validating integration data. Additionally, she collaborated with the payroll team to process and coordinate payroll for over 10,000 employees using Workday, showcasing her ability to handle large-scale operations efficiently.