Robert Hernandez
About Robert Hernandez
Robert Hernandez is a Client Manager at Alight Solutions with over 20 years of experience in business analysis and client management.
Title
Robert Hernandez is a Client Manager at Alight Solutions. He leverages over 20 years of experience in business analysis and client management to deliver optimal service and solutions to his clients. As a Client Manager, he is responsible for overseeing client relationships, ensuring satisfaction, and facilitating effective communication between clients and the company.
Professional Experience
Robert Hernandez began his career as a Business Analyst and Quality Assurance Analyst at Aon in 1999. Over the next several years, he progressed through various roles at Aon, including Health and Welfare Business Analyst, Health and Welfare Project Manager, Unit Manager, and Operations Manager. His tenure at Aon included managing operations for six years and a ten-month period as a Requirements Analyst. In his current role at Alight Solutions, he continues to utilize his extensive expertise in managing client relationships and ensuring the delivery of high-quality services.
Education
Robert Hernandez holds a Bachelor of Science degree from Roosevelt University. His educational background has provided a strong foundation for his career in business analysis and client management. This formal education, combined with his extensive practical experience, makes him well-qualified to manage complex client relationships and projects effectively.
Background in Health and Welfare Project Management
Throughout his career, Robert Hernandez has accumulated significant experience in health and welfare project management. During his time at Aon, he served as a Health and Welfare Business Analyst and later as a Health and Welfare Project Manager. These roles involved analyzing business requirements, overseeing projects, and ensuring that health and welfare initiatives were successfully implemented.
Operations Management Expertise
Robert Hernandez has a strong background in operations management, evidenced by his six-year tenure as Operations Manager at Aon. In this role, he was responsible for overseeing daily operations, ensuring efficiency, and managing team performance. His operational expertise has been instrumental in his ability to handle complex client management tasks in his current role at Alight Solutions.