Ronald Ramsey
About Ronald Ramsey
Ronald Ramsey is a Software Engineer at Alight Solutions in Dallas, Texas, with extensive experience in software development, quality assurance, and customer support.
Professional Background
Ronald Ramsey is an experienced software engineer currently working at Alight Solutions in Dallas, Texas. Previously, he worked as a software engineer at nThrive from 2018 to 2021, located in Plano, Texas. Prior to that, he served as a Senior Software Quality Engineer at nThrive for one year in the Dallas/Fort Worth area. His earlier roles include a three-year tenure at MEDHOST as a QA Engineer in software development, following two positions in customer support roles at MEDHOST.
Experience in Quality Assurance
Ronald has a solid background in quality assurance, having worked as a Senior Software Quality Engineer at nThrive from 2017 to 2018. Before this, he was a QA Engineer in software development at MEDHOST from 2014 to 2017. His QA experience is complemented by his earlier roles in customer support at MEDHOST, where he gained valuable skills in understanding user needs and troubleshooting technical issues.
Military Service
Ronald served in the Army National Guard as a Senior Information Systems Specialist from 2007 to 2018. This 11-year tenure provided him with significant experience in information systems and leadership, further strengthening his diverse skill set in technical support and software development.
Education and Academic Background
Ronald studied at Western Governors University, where he achieved a Bachelor of Science degree in Software Development from 2018 to 2022. His formal education has laid a strong foundation for his extensive career in software engineering and quality assurance.
Transition from Customer Support to Software Engineering
Ronald started his career in customer support roles at MEDHOST, which helped him build a strong foundation in user experience and technical troubleshooting. Over time, he transitioned to quality assurance and then to software engineering roles, showcasing his adaptability and commitment to the software industry. His diverse background enables him to approach software development with a unique perspective, balancing technical efficiency with user experience.