Roni Klavohn
About Roni Klavohn
Roni Klavohn is a Client Manager at Alight Solutions with over 15 years of experience in client management and benefits administration.
Title at Alight Solutions
Roni Klavohn holds the position of Client Manager at Alight Solutions. In this role, Roni is responsible for managing client relationships, ensuring client satisfaction, and overseeing the delivery of services to meet client needs. Having been with the company since June 2017, Roni brings extensive experience and a client-focused approach to this position.
Professional Experience at Aon Hewitt
Before joining Alight Solutions, Roni Klavohn worked at Aon Hewitt for a decade, starting as a Customer Service Representative in 2007. Over the next ten years, Roni progressed through various roles, including Benefits Administrator, Benefit Operations Manager, and Systems Analyst. This progression showcases Roni's versatility and capability in different facets of client management and benefits administration.
Career Progression at Aon Hewitt
Roni Klavohn's career at Aon Hewitt began with a role as a Customer Service Representative from 2007 to 2008. Subsequently, Roni served as a Benefits Administrator until 2011. From 2011 to 2014, Roni took on the responsibilities of a Benefit Operations Manager. Finally, Roni worked as a System Analyst from 2014 to 2017, demonstrating the ability to adapt and excel in various capacities within the company.
Experience in Client Management and Benefits Administration
With over 15 years of experience in client management and benefits administration, Roni Klavohn has developed significant expertise in these areas. This extensive background covers both hands-on and managerial roles, providing a comprehensive understanding of client needs and how to meet them effectively. Roni's career demonstrates a consistent focus on improving client service and operational efficiency.
Location and Market Focus
Roni Klavohn is based in Fenwick, Michigan, and operates within the US market. This geographic positioning allows Roni to understand and address the unique needs of clients within this region. The localized knowledge combined with broad professional experience enables Roni to provide relevant and effective client management solutions.