Russell Potts
About Russell Potts
Russell Potts is an Enablement Manager at Alight Solutions with over 15 years of experience in business systems and customer relations management.
Enablement Manager at Alight Solutions
Russell Potts currently serves as an Enablement Manager at Alight Solutions, a role he began in April 2021. With his extensive experience in business systems and customer relations management, he contributes significantly to the company's enablement strategies. His responsibilities likely include optimizing business processes, enhancing system functionalities, and ensuring effective customer service operations.
Experience at Wells Fargo
Russell Potts worked at Wells Fargo as a Business Systems Consultant from 2009 to 2021. Over his 12-year tenure in Fort Mill, South Carolina, he gained valuable experience in the financial services industry. His role may have involved improving business systems, developing technical solutions, and consulting on system enhancements to streamline operations.
Homebuilding Industry Experience
Russell Potts has experience in the homebuilding industry from his tenure at Pulte Homes. He worked there as a Customer Relations Manager from 2005 to 2008 in Charlotte, North Carolina. In this role, his tasks likely included managing customer relationships, ensuring satisfactory customer experiences, and addressing any customer-related issues.
Education at Clemson University
Russell Potts studied at the Wilbur O. and Ann Powers College of Business at Clemson University from 2001 to 2005. His education provided him with foundational knowledge in business principles, which has supported his career in business systems and customer relations management.
Over 15 Years of Experience in Business Systems
Russell Potts brings over 15 years of experience in business systems and customer relations management to his current role. His career includes significant positions in both the financial services and homebuilding industries, demonstrating his diverse expertise and capability to manage complex business operations and systems effectively.