Sagir Ahmed
About Sagir Ahmed
Sagir Ahmed is a Delivery Manager at Alight Solutions in Gurgaon, Haryana, India, with extensive experience in various managerial roles in the BPO industry.
Current Roles at Alight Solutions and Wipro BPO
Sagir Ahmed currently serves as a Delivery Manager at Alight Solutions in Gurgaon, Haryana, India. In addition to this role, he is also engaged as a Practice Manager at Wipro BPO, also based in Gurgaon. His dual roles in these positions underline his extensive experience and expertise in managing delivery operations and practicing efficient management in a business process outsourcing context.
Previous Role at Alight Solutions
Prior to his current position, Sagir Ahmed worked as a Resource Manager at Alight Solutions from 2013 to 2017. During these four years, he was based in Gurgaon, Haryana, India, and was responsible for managing resources effectively within the organization. This role allowed him to hone his skills in resource allocation and optimization, furthering his expertise in operational management.
Experience at Aon
Sagir Ahmed has an extensive history with Aon, where he held multiple roles over several years. From 2011 to 2013, he worked as a Benefits Operations Manager in Gurgaon, overseeing benefits operations. Before this, he served as an India Operations Manager from 2009 to 2011 and as a Benefits Analyst from 2006 to 2009. He also spent a year as a Processing Assistant from 2005 to 2006. These varied roles illustrate his progression and accumulation of knowledge in operational and benefits management.
Early Career at IBM
In his early career, Sagir Ahmed worked at IBM as a Technical Support Specialist from 2004 to 2005. This position involved providing technical support and resolving issues, which contributed to his foundational knowledge in technical problem-solving and customer support.
Education Background
Sagir Ahmed pursued his higher education at the University of North Bengal. His academic background laid the foundation for his career in management and operations across various reputed organizations.