Saikat Khan
About Saikat Khan
Saikat Khan is a Customer Care Representative at Alight Solutions with extensive experience in customer service, marketing, and security roles across various organizations.
Current Role at Alight Solutions
Saikat Khan is currently a Customer Care Representative at Alight Solutions. In this role, he handles complex HR and financial issues related to health care benefits, retirement savings, and payroll. He processes transactions such as health enrollments, tax updates, and retirement contributions, demonstrating his ability to manage detailed and sensitive data accurately.
Previous Employment at NGA Human Resources
Saikat Khan worked as a Customer Service Representative at NGA Human Resources from 2019 to 2021. During his time there, he specialized in dealing with customer inquiries and issues, leveraging his customer service skills to ensure high satisfaction levels. The role required him to manage fast-paced, multicultural interactions effectively.
Work Experience at Paladin Security Group Ltd
From 2015 to 2019, Saikat Khan was employed as a Security Officer at Paladin Security Group Ltd in St. John's, NL, Canada. In this position, he was responsible for ensuring the safety and security of assigned locations, implementing security protocols, and coordinating with local authorities when necessary.
Sales Executive Experience at Taste East Inc.
Saikat Khan held the position of Sales Executive at Taste East Inc. from 2013 to 2015 in Newfoundland And Labrador, Canada. This role involved managing sales strategies, interacting with clients to meet their needs, and contributing to the company's revenue generation efforts.
Educational Background
Saikat Khan studied at the Memorial University of Newfoundland where he achieved a Bachelor of Business Administration (BBA) between 2013 and 2017. Prior to this, he completed a Business Administration Marketing program at the College of the North Atlantic - Qatar from 2007 to 2010. His strong educational background has supported his career growth in various business and service roles.