Samantha Crofts
About Samantha Crofts
Samantha Crofts is a Client Manager at Alight Solutions with a background in marketing and diverse work experience in retail, manufacturing, and academia.
Title and Current Position
Samantha Crofts is currently a Client Manager at Alight Solutions. In her role, she manages client relationships, ensuring satisfaction and delivering service excellence.
Work Experience at Alight Solutions
Samantha has progressively taken on more responsibilities at Alight Solutions. She began as a Client Specialist I, spending one year from 2019 to 2020 in Lincolnshire, IL. She then moved up to Client Specialist II, working for three months from 2020 to 2021, also in Lincolnshire, Illinois. Her performance and experience in these roles have positioned her well for her current role as a Client Manager.
Work Experience in Various Industries
Samantha has a diverse background with experience across multiple industries. She worked at TRACY ZELLER JEWELRY as Team Support in the Evansville, Indiana Area from 2017 to 2018. Additionally, she was a Sales Associate at Lenscrafters in Bloomington, Indiana Area from 2016 to 2018, and briefly as an Operator at Berry Plastics Corporation in 2016.
Educational Background
Samantha Crofts graduated from Indiana University Bloomington with a Bachelor of Science in Business, majoring in Marketing. She studied there from 2015 to 2019 and developed a strong interest in understanding consumer behavior and market research.
Professional Interests and Future Goals
Driven by curiosity and a commitment to understanding consumer behavior, Samantha plans to leverage her knowledge and interest to pursue a career as a market research analyst. Her unique perspective and relentless pursuit of knowledge underpin her professional growth and future aspirations.