Sandina(jessie) Maureaye
About Sandina(jessie) Maureaye
Sandina (Jessie) Maureaye is a Bilingual Customer Service Representative at Alight Solutions in Toronto, fluent in English and French, with a background in hospitality and customer service.
Current Role at Alight Solutions
Sandina (Jessie) Maureaye currently works as a Bilingual Customer Service Representative at Alight Solutions, located at 2 Sheppard Avenue East, Toronto. In this role, she leverages her fluency in both English and French to serve a diverse clientele. Her work involves addressing complex issues for CIBC employees related to health care benefits, life benefits, leave of absence, payroll, and other HR-related services. Extensive on-the-job training enhances her ability to provide knowledgeable and courteous service.
Previous Experience at McDonald's
From 2016 to 2017, Sandina Maureaye worked as a Customer Service Representative at McDonald's in Dundas West, Toronto. During her one-year tenure, she gained valuable experience in customer service that contributed to her skill set in handling client interactions and resolving issues effectively.
Experience as a Pastry Cook at LUX* Resorts & Hotels
Sandina Maureaye served as a Pastry Cook at LUX* Resorts & Hotels in Le Morne, Mauritius from 2014 to 2015. During her 11-month tenure, she developed her culinary skills and gained experience in the hospitality industry, which later fueled her career objective to transition from back-of-house to front-of-house roles.
Educational Background
Sandina Maureaye studied at Centennial College, School of Hospitality, Tourism and Culinary Arts, where she focused on Hospitality Tourism/Management. She completed her diploma in 2017. This education equipped her with the foundational knowledge and skills required for her diverse roles in the customer service and hospitality sectors.
Fluency in English and French
Fluent in both English and French, Sandina Maureaye is well-equipped to serve a diverse clientele. This bilingual ability enhances her effectiveness in customer service roles, allowing her to communicate efficiently and resolve issues for a wide range of customers. Her language skills are a significant asset in her current role at Alight Solutions.