Sandra Larissa Zemta Dahssi
About Sandra Larissa Zemta Dahssi
Sandra Larissa Zemta Dahssi is a Bilingual Customer Service Representative at Alight Solutions in Toronto, specializing in employee benefit programs and fluent in French and English.
Title
Sandra Larissa Zemta Dahssi holds the position of Bilingual Customer Service Representative at Alight Solutions. In this role, she handles customer queries and provides essential information on various employee benefit programs. Her proficiency in both French and English allows her to effectively communicate with a wide range of clients.
Company
Sandra is currently working at Alight Solutions, located in Toronto, Ontario, CA. Alight Solutions specializes in solutions for human capital and business processes, providing services such as employee benefits administration and human resources consulting.
Education and Expertise
Sandra studied at Seneca College of Applied Arts and Technology, where she pursued Chemical Engineering Technology and completed an Advanced Diploma from 2015 to 2018. Her educational background has equipped her with the analytical skills needed in her current role at Alight Solutions.
Specialization in Employee Benefit Programs
Sandra specializes in administering and providing detailed information on employee benefit programs. Her expertise includes medical, dental, life, long-term disability, and short-term disability plans. She assists new employees during Annual Enrolment and other specific events.
Customer Service Experience
Since 2018, Sandra has been experienced in researching and resolving escalated benefits issues for employees. She can manage complex queries and act as a liaison when necessary, ensuring that employees fully understand their benefits and any related issues are promptly addressed.