Sandra Overby
About Sandra Overby
Sandra Overby is a Client Manager at Alight Solutions with 24 years of experience in various roles at Aon Hewitt and Alight Solutions.
Current Role at Alight Solutions
Sandra Overby currently serves as a Client Manager at Alight Solutions in the Greensboro/Winston-Salem, North Carolina area. In her role, she manages the production of client deliverables to ensure they meet established delivery targets. Sandra also monitors the ongoing retirement process to ensure deadlines are met, updates systems for employee changes and elections for carrier feeds, and handles posting checks to the Direct Bill system. Additionally, she is responsible for managing LOA participant mailings.
Previous Experience at Aon Hewitt
Before joining Alight Solutions, Sandra Overby had a long tenure at Aon Hewitt, spanning 17 years. From 2001 to 2010, she worked as an Auditor, Quality Assurance, and Implementation Analyst in Winston Salem, NC. In this role, she developed skills in quality assurance and implementation, which contributed to her comprehensive understanding of benefits operations. Prior to this, Sandra served as the Team Leader for Flexible Spending Accounts from 1993 to 2001 in Winston Salem, NC, demonstrating her leadership abilities and expertise in employee benefits management.
Role in Benefits Operations Management at Aon Hewitt
In her current job at Aon Hewitt in Winston Salem, NC, Sandra Overby holds the position of Benefits Operations Manager. Her responsibilities involve overseeing benefits operations to ensure efficient service delivery. She updates systems to reflect employee changes and elections and is engaged in special projects that require detailed operational oversight. This role highlights her capability in managing complex benefits operations and ensuring compliance with company policies.
Professional Experience in Benefits and Client Management
Sandra Overby boasts 24 years of professional experience, primarily at Aon Hewitt and Alight Solutions. Her roles have included Auditor, Quality Assurance, Implementation Analyst, Team Leader for Flexible Spending Accounts, Benefits Operations Manager, and Client Manager. Throughout her career, Sandra has developed a robust skill set in client management, benefits operations, quality assurance, and financial management. This extensive experience underscores her ability to manage and deliver high-quality service in employee benefits and client relations.