Sandy Matthias
About Sandy Matthias
Sandy Matthias is an Implementation Requirements Analyst at Alight Solutions in Hunt Valley, MD, with extensive experience in client administration and benefits service management.
Company
Sandy Matthias is currently employed at Alight Solutions in Hunt Valley, MD. Her role as an Implementation Requirements Analyst involves tailoring provisional and procedural tools, security guides, and reference database information to support client implementations.
Title
Sandy Matthias holds the position of Implementation Requirements Analyst at Alight Solutions. In this role, she is responsible for translating client requirements into customer care tools, desktop setups, and pre-live verification processes, ensuring that key deliverables are met during new client and service implementations, conversions, and upgrades.
Former Roles at Aon Hewitt
Prior to her current role, Sandy Matthias worked as a Benefits Service Manager at Aon Hewitt from 2012 to 2017 in Hunt Valley, MD. During her five-year tenure, she developed client-specific training materials and coordinated knowledge transfer to Customer Care Associates.
Experience at T. Rowe Price
Sandy Matthias spent 15 years at T. Rowe Price in Owings Mills, MD, serving as a Client Administration Manager and Retirement Plan Specialist from 1997 to 2012. Her responsibilities included client administration and specialized support in retirement planning.
Travel and Training Expertise
As part of her responsibilities, Sandy Matthias engages in both domestic and international travel. She acts as a subject matter expert and trainer, providing client support and ensuring successful knowledge transfer to Customer Care Associates.