Santosh Yadav
About Santosh Yadav
Santosh Yadav is a Benefits Manager at Alight Solutions in Gurgaon, Haryana, India, with over 12 years of experience in US Benefits and Payroll.
Current Position at Alight Solutions
Santosh Yadav currently holds the position of Benefits Manager at Alight Solutions, based in Gurgaon, Haryana, India. In this role, Santosh is responsible for managing operational performance, ensuring timely and quality delivery to plan sponsors and participants, and handling client queries and escalations. This position also involves vendor and third-party management and active participation in client renewal meetings and data collection projects at the bidding stage.
Previous Roles at Aon
Before joining Alight Solutions, Santosh Yadav worked at Aon in multiple capacities. His roles included Benefits Manager for 2 months in 2017, India Operations Manager from 2013 to 2017, Experienced Benefits Operations Admin from 2010 to 2013, and Benefits Operations Administrator from 2008 to 2010. These positions were all based in Gurgaon, Haryana, India, where he gained extensive experience in operations management and US benefits and payroll.
Early Career at Hewitt Associates
Santosh Yadav began his professional career at Hewitt Associates as a Team Member, working from 2005 to 2008 in Gurgaon, Haryana, India. During this time, he built a strong foundation in benefits operations and client servicing, which later supported his advanced roles in other organizations.
Educational Background
Santosh Yadav completed his Bachelor of Arts (BA) degree in Social Sciences from Modern High School in 1993-1994 and later pursued a BA in General Art/Art Studies from Techno Global - Balurghat 258. These academic experiences have contributed to his understanding and capabilities in professional settings.
Expertise and Responsibilities
With over 12 years of experience specializing in US Benefits and Payroll, Santosh Yadav is acknowledged as a Subject Matter Expert (SME) on domain and client provisions. He is responsible for coaching, mentoring, and managing team performance while supporting knowledge enhancement sessions and training. Santosh proactively manages operations metrics to meet or exceed SLA targets.