Sarah Cooper
About Sarah Cooper
Sarah Cooper is an Account Director at Alight Solutions in North Brabant, Netherlands, with extensive experience in managing client accounts and ensuring consistent delivery across regions.
Title and Current Role
Sarah Cooper holds the title of Account Director at Alight Solutions. She is actively working in this role in North Brabant, Netherlands. Her responsibilities span across Alight Solutions and NGA Human Resources, both in Nieuwegein and Eindhoven, as an Account Director.
Professional Background
Sarah Cooper's career includes significant roles at NGA Human Resources, now part of Alight Solutions. From 2011 to 2014, she served as Global Service Delivery Manager. Prior to that, she was a Service Delivery Manager from 2007 to 2011. She began her tenure at Northgate Information Solutions as a Senior Case Worker from 2005 to 2007 in the Netherlands.
Education and Expertise
Sarah Cooper studied at University of Durham, St John's College. Her academic background from Durham has equipped her with the necessary skills to excel in her professional roles. She has proven experience in managing Profit & Loss for client accounts and ensuring consistent delivery across all regions according to the Global Operation Framework.
Leadership and Responsibilities
In her role, Sarah Cooper acts as an internal and external escalation point for major issues and remediation plans for both Local and Global Accounts. She leads the management and profitable growth of nominated NGA Human Resource accounts and ensures that an appropriately skilled and experienced team is in place for these accounts.