Shenia Martin

Customer Care Representative @ Alight Solutions

About Shenia Martin

Shenia Martin is a Customer Care Representative at Alight Solutions with a diverse background in sales, customer service, and behavioral treatment.

Title and Current Role

Shenia Martin is a Customer Care Representative at Alight Solutions, based in Lincolnshire, IL. She has been with the company for over four years, starting her role in March 2019.

Education and Expertise

Shenia Martin earned a Bachelor's degree in Bible/Biblical Studies from Journey Ministry College. She studied there from 2014 to 2018, gaining extensive knowledge in biblical studies and church ministry.

Work Experience in Customer Service

Shenia Martin has a robust background in customer service roles across various industries. She worked at Learning Resources as a Customer Service Representative for six months in Vernon Hills, Illinois, from 2018 to 2019. Additionally, she served as a Sales Cashier at Corningware Corelle Revere in Pleasant Prairie, Wisconsin, for two years, from 2014 to 2016.

Sales Experience

Before her current role, Shenia Martin gained valuable sales experience while working as a Sales Cashier at Corningware Corelle Revere. She held this position for two years, from 2014 to 2016, in Pleasant Prairie, Wisconsin.

Background in Behavioral Treatment

Shenia Martin has experience in the field of behavioral treatment, having worked as a Behavioral Treatment Technician at Sonnenberg Consultants. She was in this role for one year, from 2016 to 2017, in Pleasant Prairie, Wisconsin.

Internship Experience

In addition to her educational background, Shenia Martin interned at Journey Church (JRNYchurch) from 2017 to 2018. During her one-year internship, she gained practical experience in church ministry and operations.

Early Career Positions

Shenia Martin's early career includes working at America’s Action Territory as Staff for two years, from 2012 to 2014, in Kenosha, Wisconsin.

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