Shivani Kalhan
About Shivani Kalhan
Shivani Kalhan is a Client Manager II at Alight Solutions with extensive experience in system analysis and configuration.
Company
Shivani Kalhan currently works at Alight Solutions as Client Manager II. Alight Solutions specializes in human capital and business solutions and provides a variety of technology-enabled health, wealth, and cloud services.
Title
Shivani Kalhan holds the position of Client Manager II at Alight Solutions, where she has been contributing her expertise since 2006. Prior to her current role, she served in various positions including Health Client Technology Analyst II and System Configuration Specialist.
Education and Expertise
Shivani Kalhan earned her M.Sc. in Information Technology from Guru Nanak Dev University between 2004 and 2006. Before that, she completed her B.Sc. in Economics and Computer Science from the same institution from 2001 to 2004. Her educational background has strongly supplemented her comprehensive understanding and proficiency in IT and systems analysis.
Professional Background
Shivani Kalhan's career trajectory includes significant roles at Alight Solutions and Aon. Starting as a Setup Configuration Analyst at Aon Hewitt from 2006 to 2010, she advanced to roles such as Setup Configuration Specialist, System Analyst, Lead System Analyst, and Health Client Technology Analyst II. Shivani's extensive career at these organizations showcases her ability to adapt and excel in diverse technical and managerial capacities.
Core Responsibilities
In her role at Alight Solutions, Shivani Kalhan engages with decision-makers and end-users to define business requirements, develop integrated systems, and testing strategies, and ensure effective deployment processes. She excels in reviewing client requirements, performing gap and impact analysis, managing service delivery, conducting root cause analysis on defects, and implementing complex system solutions. Shivani's role involves a high degree of coordination, technical acumen, and client-specific technical knowledge.