Stefan Wills
About Stefan Wills
Stefan Wills is the VP of Digital Sales at Alight Solutions and a board member at Emblaze, with a diverse background in sales and customer success roles at companies like Microsoft and Infor.
Title and Leadership Roles
Stefan Wills currently holds the position of Vice President (VP) of Digital Sales at Alight Solutions, working remotely. Additionally, he serves as a Board Member at Emblaze and as the Chapter Chair for East Tennessee and Western North Carolina. Stefan is also the Co-Founder of Upgrade Inc., based in Johnson City, Tennessee.
Professional Experience at Microsoft
Stefan Wills worked at Microsoft, where he held two significant roles. From 2020 to 2021, he served as the Director of Customer Success for Modern Work in Minneapolis, Minnesota. Before that, he was the Customer Success Manager (CSM) Manager for Azure from 2017 to 2020 in Fargo, North Dakota. He managed a global CX team of over 165 employees, optimized a $1 billion budget across U.S. Manufacturing, and led customer success initiatives, driving substantial ARR growth.
Achievements at Alight Solutions and Upgrade Inc.
At Alight Solutions, Stefan Wills built a comprehensive sales process that resulted in a 30% lead conversion increase and a 54% YoY improvement in seller quota attainment. He also implemented sales automation technologies, boosting productivity and efficiency. At Upgrade Inc., he showcased effective market entry and growth strategies by bootstrapping the company to $311K in revenue within nine months and identifying new market opportunities.
Previous Career Roles
Stefan Wills has held various other roles in his career, including President of the AA-ISP chapter in Fargo-Moorhead from 2017 to 2019, Sales Leader for Infor's CloudSuite Direct in North America from 2015 to 2017, and Regional Host for Live Your Legend from 2014 to 2016. He has also worked at Multivista as an Account Executive, Minnesota Dental Lab as Co-Founder and VP of Operations, and Follett Educational Services as an Account Executive and Field Trainer.
Educational Background
Stefan Wills studied at the Healing Arts Center, where he earned a Certificate in Anatomy and Physiology from 2000 to 2002. His dedication to continual self-improvement and professional development is evident through his diverse educational and career pursuits.