Stephanie Bick
About Stephanie Bick
Stephanie Bick is an HW Client Manager I at Alight Solutions, currently managing projects for United Technologies Corporation in North York. She has extensive experience in client management and human resources, having previously worked at Aon and Aon Hewitt in various roles.
Title
Stephanie Bick holds the position of HW Client Manager I at Alight Solutions, specifically for United Technologies Corporation in North York.
Company
Stephanie Bick is currently employed at Alight Solutions, where she manages the HW Client Manager I role for United Technologies Corporation.
Previous Employment at Aon
Stephanie Bick worked at Aon from 2013 to 2018. She held the position of HW/DB Client Specialist II for Rogers Communications Inc. from 2016 to 2018. Prior to that, she was a Benefits Analyst/DB Delivery Specialist for Rogers Communications Inc. from 2013 to 2016.
Experience at Aon Hewitt
At Aon Hewitt, Stephanie Bick served as a Team Manager for a Multi-Client Customer Service Centre, including clients like BMO, Chrysler, and Home Depot, from 2011 to 2013. She also worked as a Benefits Analyst/Delivery Specialist III for Air Canada from 2009 to 2011.
Role at Hewitt Associates
From 2006 to 2009, Stephanie Bick was a Human Resources Generalist at Hewitt Associates, focusing on various HR responsibilities in North York.
Educational Background
Stephanie Bick studied at Seneca College of Applied Arts and Technology. She completed a program in Flight Services with Honors and achieved Travel and Tourism from 2002 to 2004. Additionally, she obtained a qualification in Human Resources Management/Personnel Administration.
Key Responsibilities at United Technologies Corporation
In her current role at United Technologies Corporation, Stephanie Bick manages resources to meet business deliverables and escalates issues as needed. She has created and modified Standard Operating Procedures, ensured high-quality Client Acceptance Testing, performed resource planning, and implemented risk mitigation plans. She also uses metrics and data to manage operational deliverables effectively.
Process Improvement Initiatives
Stephanie Bick has implemented continuous improvement projects during her tenure at United Technologies Corporation. She has managed a global team to deliver ongoing processes and verify adherence through data and tools.