Stephanie Deosarran

Customer Care Client Specialist @ Alight Solutions

About Stephanie Deosarran

Stephanie Deosarran is a Customer Care Client Specialist at Alight Solutions in Orlando, Florida, with a background in Human Resources Management from the University of Central Florida.

Current Role at Alight Solutions

Stephanie Deosarran currently serves as a Customer Care Client Specialist at Alight Solutions in Orlando, Florida. In this role, she is responsible for managing customer escalations and exception processing, providing creative solutions to enhance client delivery, and leading projects using standard project management disciplines. Her job involves developing reports with various data extraction tools to meet client plan rules and resolve issues.

Previous Work Experience

Before her current role, Stephanie Deosarran worked as a Customer Care Representative at Alight Solutions from 2017 to 2018. She also gained experience as an intern at Florida Hospital in Altamonte Springs, Florida, from 2015 to 2016. Earlier in her career, she served as a Student Teller / Member Service Representative at CFE Federal Credit Union in Orlando, Florida, from 2011 to 2012.

Education and Academic Background

Stephanie Deosarran studied at the University of Central Florida, earning a Bachelor of Science (B.S.) in Human Resources Management from 2014 to 2016. She also attended Valencia College, where she achieved an Associate of Arts (A.A.) in General Studies from 2012 to 2014.

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