Suann Wyatt
About Suann Wyatt
Suann Wyatt is a Customer Care Implementations Requirements Analyst at Alight Solutions in Orlando, Florida, with over a decade of experience in customer service and client management roles.
Current Position at Alight Solutions
Suann Wyatt is currently employed as a Customer Care Implementations Requirements Analyst at Alight Solutions, based in Orlando, Florida. Her role involves analyzing and implementing customer care requirements, focusing on delivering effective solutions to meet client needs. Working in this capacity allows her to leverage extensive experience in customer service and client management.
Previous Role at Alight Solutions
From 2015 to 2018, Suann Wyatt served as a Health Client Specialist II at Alight Solutions in Orlando, Florida. During this three-year period, she focused on managing health-related client accounts and providing top-tier service. This position enabled her to develop valuable expertise in client relations and health service management.
Career at Aon Hewitt
Suann Wyatt started her professional career at Aon Hewitt, where she worked for a total of four years. From 2011 to 2013, she was employed as a Customer Service Representative. She then progressed to the role of Customer Service Client Specialist, serving from 2013 to 2015. This progression demonstrates her capacity to develop and refine her customer service skills over time.
Career Transition to Alight Solutions
In 2015, Suann Wyatt transitioned from Aon Hewitt to Alight Solutions. Initially, she held the position of Health Client Specialist II for three years before being promoted to her current role as Customer Care Implementations Requirements Analyst. This transition marked a significant step in Suann's career, showcasing her ability to adapt and grow within the customer service and client management industry.
Experience and Background
Suann Wyatt brings over a decade of experience in customer service and client management roles. Based in Kissimmee, Florida, she has built her career in the greater Orlando area. Her professional journey began at Aon Hewitt, where she gained foundational experience before moving to Alight Solutions. Her extensive background emphasizes a strong commitment to delivering exceptional client service.