Sue Ehrhardt
About Sue Ehrhardt
Sue Ehrhardt is a Senior Health Pro at Alight Solutions with extensive experience in health and benefits administration, compliance, and employee relations.
Career at Alight Solutions
Sue Ehrhardt holds the title of Senior Health Pro at Alight Solutions in a virtual capacity. Prior to this, she served as a Healthpro Specialist II at Alight Solutions from 2018 to 2021 in Lincolnshire, Illinois. Sue's career at Alight Solutions began as a Healthcare Advocate, a role she fulfilled from 2017 to 2021. Her extensive experience has equipped her with strong management and interpersonal skills, enabling her to effectively navigate and collaborate within the organization.
Previous Roles at Aon and Hewitt Associates
Sue Ehrhardt worked at Aon as a Health Care Advocate from 2014 to 2017. During this time, she gained valuable experience in healthcare advocacy and employee relations. Before joining Aon, Sue held multiple roles at Hewitt Associates. She started as a Customer Service Representative from 1995 to 1997 and later became a Customer Service Specialist until 2002. Additionally, she worked as a Business Analyst from 1998 to 2002 and as a Customer Service Coach from 2002 to 2003, all based in Lincolnshire, Illinois.
Experience in Special Education
Sue Ehrhardt has a solid background in special education, having worked at Lake Zurich CUSD 95. She held positions as a Special Education Job Coach from 2011 to 2014 and as a Special Education Assistant from 2010 to 2014. Her experience in special education highlights her ability to manage and support individuals with diverse needs, enhancing their learning and development.
Educational Background
Sue Ehrhardt studied at Winona State University, where she earned a Bachelor's degree in Parks, Recreation, and Leisure Studies. Her education, completed from 1987 to 1991, provided a foundational understanding of community recreation and leisure services, which complements her professional expertise in health and benefits administration.
Skills and Expertise
Sue Ehrhardt has extensive knowledge and experience in ERISA, COBRA, and HIPAA compliance, making her well-versed in various aspects of health and benefits administration. She is skilled in managing vendor relationships and continuous process improvement. Her strategic mindset enables her to plan and implement projects, policies, and procedures effectively. Additionally, Sue possesses strong capabilities in handling leave, disability, and workers' compensation cases, along with a solid grasp of HR policies, procedures, and regulations. She is also experienced in employee relations, performance management, training, presentations, and public speaking.