Sumran Haryani
About Sumran Haryani
Sumran Haryani is a Client Specialist at Alight Solutions in Lincolnshire, IL, with a background in Economics from the University of Illinois at Urbana-Champaign.
Current Position at Alight Solutions
Sumran Haryani is currently a Client Specialist at Alight Solutions in Lincolnshire, Illinois. In this role, Sumran is responsible for handling client escalations and report analysis. This includes developing reports utilizing various data extraction tools to adhere to specific client plan rules and resolve issues. As a Client Specialist, Sumran ensures effective communication with key stakeholders and supports the end-to-end client service delivery, particularly in the Defined Contribution (DC) domain.
Previous Employment at Jackson Hewitt Tax Service Inc.
Sumran Haryani worked as a Receptionist at Jackson Hewitt Tax Service Inc. for one month in 2017. During this brief period, Sumran operated in Hoffman Estates, Illinois. Responsibilities included managing front-desk operations, assisting clients with inquiries, and ensuring a smooth client experience.
Experience as Sales Associate at Forever 21
In 2016, Sumran Haryani was employed as a Sales Associate at Forever 21 for two months. In this role, located in Illinois, Sumran was responsible for customer service, assisting shoppers with product inquiries, and maintaining store organization. This experience provided valuable retail and customer interaction skills.
Customer Service Role at JCPenney
Sumran Haryani worked as a Customer Service Representative at JCPenney for one month in 2015. Responsibilities included addressing customer concerns, facilitating transactions, and ensuring a pleasant shopping experience. This position helped in developing essential customer service and communication skills.
Education at University of Illinois at Urbana-Champaign
Sumran Haryani studied at the University of Illinois at Urbana-Champaign from 2014 to 2018, where Sumran achieved a Bachelor of Arts (BA) in Economics. The comprehensive four-year program provided deep insights into economic theories, data analysis, and critical thinking, which are pivotal in Sumran’s current professional role.