Susan Potts
About Susan Potts
Susan Potts is a Project Manager II at Alight Solutions in Geneva, IL, with extensive experience in project management, business analysis, and benefits administration.
Current Role at Alight Solutions
Susan Potts currently holds the position of Project Manager II at Alight Solutions, based in Geneva, IL. In her current role, she leverages extensive experience in project management to oversee various initiatives, ensuring project deliverables are met on time and within scope.
Previous Experience at Hewitt Associates
Susan Potts's career at Hewitt Associates spanned over a decade from 1996 to 2008, during which she held multiple roles. She started as a Business Analyst/Quality Assurance (1996-1998) and later advanced to Ongoing Project Manager (1999-2003). She also served as a Requirements Consultant/Analyst (2004-2005), Benefit Service Manager (2006-2007), and finally as a Senior Business Analyst in Software Development (2007-2008). During her tenure, she managed various projects and collaborated with different departments to ensure seamless benefits administration.
Project Management Achievements
Throughout her career, Susan Potts has led numerous successful projects. Notably, she coordinated the integration of approximately 5,000 employees during a major acquisition, ensuring accurate and timely execution of all requirements and data conversions. She has also facilitated stability audits on key HR data flows and led 10 Open Enrollments for several Fortune 500 clients.
Educational Background
Susan Potts earned a Bachelor's Degree in Business Administration, with a focus on Organizational Behavior and Human Resource Management from the University of Illinois at Urbana-Champaign. Her academic background has provided a strong foundation in HR management and organizational behavior.
Skills and Expertise
Susan Potts possesses strong organizational, analytical, and issue-resolution skills honed over many years in project management. She has experience coordinating with payroll departments, third-party vendors, and health plans, ensuring seamless benefits administration. Additionally, she has managed special projects, serving as the primary client contact and coordinating with technology and operations teams.