Swati Patel
About Swati Patel
Swati Patel is a Health Lead System Analyst II at Alight Solutions, with extensive experience in systems analysis and configuration.
Current Role at Alight Solutions
Swati Patel is a Health Lead System Analyst II at Alight Solutions. She leads service delivery for three to four large-market clients, focusing specifically on Health & Welfare. Her responsibilities include managing the ongoing delivery of Annual Enrollment, engaging with senior client representatives, and ensuring that outsourcing deliverables are clearly defined and programmed appropriately. She also maintains and executes iteration plans for construction milestones and dependencies.
Past Experience at Aon
Swati Patel has significant experience working at Aon in Lincolnshire, IL. She served as a Lead Systems Analyst from 2014 to 2017, after working as a System Analyst from 2008 to 2014. During her tenure, she gained valuable expertise in systems analysis and service delivery thereby building a solid foundation for her current role.
Early Career at Hewitt Associates and Accenture
Swati Patel began her career as a Systems Configuration Analyst, Defined Benefits, at Hewitt Associates Ltd, holding the position from 2005 to 2008. Prior to that, she completed an internship as a programmer at Accenture Technology Solutions (Dalian) Co., Ltd. for two months in 2004 in the Greater Chicago Area. These roles provided her initial exposure to systems analysis and configuration.
Educational Background
Swati Patel achieved her Bachelor of Science in Computer Information Systems from DeVry University. Her educational background laid the groundwork for her career in systems analysis and information technology.
Project Management and Leadership
Swati Patel excels in project management and team leadership. At Alight Solutions, she manages and leads firm-wide system and process enhancements, using proper project management tools to implement new functionalities. She coaches service-aligned analysts during project execution, fosters an environment open to new ideas, and continuously improves existing processes. Additionally, she shares in-depth client insights with her team, leveraging resources to generate results and monitoring associate performance to ensure efficient achievement of results.