Tammie Clanton
About Tammie Clanton
Tammie Clanton is a Senior Customer Care Representative at Alight Solutions in The Woodlands, Texas, with over a decade of experience in customer service and business analysis.
Current Role at Alight Solutions
Tammie Clanton currently holds the position of Senior Customer Care Representative at Alight Solutions in The Woodlands, Texas, United States. She began her tenure at Alight Solutions in May 2020. With over a decade of experience in customer service and business analysis, Tammie contributes significantly to the team, providing comprehensive support and service to clients.
Previous Experience with Republic Services
From 2019 to 2020, Tammie Clanton worked as a Scale Operator at Republic Services in Houston, Texas. During her one-year tenure, she was responsible for operating weigh scales and facilitating smooth transactions and operations, further strengthening her expertise in the customer service industry.
Roles at Empyrean Benefit Solutions, Inc.
Tammie Clanton spent five years at Empyrean Benefit Solutions, Inc., undertaking several roles. From 2014 to 2015, she served as a Client Services Representative for eight months, followed by a promotion to Client Services Representative Tier II (Supervisor) from 2015 to 2017. Later, she transitioned to the role of Business Analyst from 2017 to 2019. During her time at Empyrean, Tammie honed her skills in client support, business analysis, and team supervision.
Customer Service Background
With a robust background in customer service, Tammie Clanton has held various frontline positions throughout her career. She worked at Aon Hewitt as a Customer Service Representative II from 2011 to 2013 and at Asurion Insurance Services Inc as a Customer Service Representative from 2010 to 2011. Earlier in her career, she gained experience as an Office Assistant at Houston Community College and as a Sales Associate/Photo Lab Technician at Wal-Mart Stores, Inc.
Education and Skills
Tammie Clanton graduated from Forest Brook Senior High School with a High School Diploma, indicating her long-term commitment to both personal and professional growth. Throughout her career, she has developed extensive expertise in the human resources industry, with particular strengths in customer service and business analysis. Additionally, she is skilled in using Microsoft Excel and Microsoft Office, which she utilizes effectively in her various roles.