Ted Nielsen
About Ted Nielsen
Ted Nielsen is the Defined Pension Client Leader at Alight Solutions in Toronto, Canada, with a background in benefits implementation and IT service management.
Current Role at Alight Solutions
Ted Nielsen currently works as a Defined Pension Client Leader at Alight Solutions in the Toronto, Canada Area. In this role, he is responsible for revenue forecasting across multiple clients. He has also been involved in the development and monitoring of SLAs and KPIs in collaboration with stakeholders to ensure client satisfaction and team effectiveness.
Previous Experience at Aon Hewitt Canada
Before joining Alight Solutions, Ted Nielsen worked at Aon Hewitt Canada as a Benefits Implementation Manager. He held this role from 2010 to 2015, spanning five years in the Toronto, Canada Area. During his tenure, he was instrumental in implementing benefits programs and managing client requirements effectively.
Role at Ontario Ministry of the Environment and Climate Change
Ted Nielsen also served as an IT Service Management Coordinator at the Ontario Ministry of the Environment and Climate Change. His tenure lasted from 2008 to 2010, spanning two years in the Toronto, Canada Area. He was responsible for overseeing IT service management functions and ensuring that technology services met organizational needs.
Position at Ontario Ministry of Education
Ted Nielsen contributed as the Lead Quality Assurance Analyst at the Ontario Ministry of Education. He was in this role for one year, from 2007 to 2008, in the Toronto, Canada Area. His responsibilities included ensuring the quality and effectiveness of educational programs and IT services.
Educational Background
Ted Nielsen studied at the University of Windsor and earned a Bachelor of Commerce (BCom) degree. His academic background in commerce has equipped him with a foundational understanding of business principles and practices, which he leverages in his professional roles.