Tim Cunningham
About Tim Cunningham
Tim Cunningham is a Payroll Delivery Sr. Analyst at Alight Solutions with over 7 years of experience in HR Information Systems and expertise in various HR administration tools.
Current Role at Alight Solutions
Tim Cunningham works as a Payroll Delivery Sr. Analyst at Alight Solutions. He is responsible for processing payroll for over 9,500 employees using Workday. Tim analyzes reports and data to ensure correct payroll records and collaborates with third-party providers to guarantee accurate process delivery. He works closely with global analysts to ensure that all projects and ongoing tasks are completed efficiently and accurately. Additionally, Tim conducts constant analytical reviews of current work procedures to identify improvement areas.
Previous Experience at Aon Hewitt
Tim Cunningham previously worked at Aon Hewitt as a Workforce Delivery Specialist III from 2004 to 2010 in The Woodlands, TX. During his 6-year tenure, he gained experience in HR Information Systems and HR self-service tools. He also partnered with clients to enhance profitability by off-shoring operations. His role involved working under tight deadlines and managing multiple tasks efficiently.
Education and Expertise
Tim Cunningham studied Business Administration with a focus on Human Resources at Lone Star College and achieved an Associate's degree. He has over 7 years of experience in HR Information Systems and possesses in-depth knowledge of HR administration tools including Workday, PeopleSoft, Oracle, and Siebel. Tim is skilled in writing client business requirements and procedures and proficient in using the Microsoft Office Suite. He also has excellent oral, written, and interpersonal communication skills, making him capable of effectively training and mentoring new employees.
Skills in HR Systems and Tools
Tim Cunningham possesses extensive expertise in HR administration tools such as Workday, PeopleSoft, Oracle, and Siebel. His proficiency extends to Microsoft Office Suite applications like Excel, Access, PowerPoint, and Word. Tim is highly skilled in writing client business requirements and procedures, ensuring that organizational goals are met efficiently. His ability to coordinate with offshore operations and conduct analytical reviews of work procedures further highlights his technical skills and commitment to continuous improvement.
Responsibilities and Training Initiatives
At Alight Solutions, Tim Cunningham is involved in several key responsibilities including monitoring client requests via Service Connect to meet Service Level Agreements and coordinating with offshore operations for duty support. He assists supervisors with managing workload and organizational issues and handles day-to-day questions and issues within the Transaction Center. Additionally, Tim plays a crucial role in training and mentoring new employees and creating, editing, and validating Standard Operating Procedure guides for operational tasks and compensation cycles.