Tithi Dosaj Khatri
About Tithi Dosaj Khatri
Tithi Dosaj Khatri is a Human Resources Specialist at Alight Solutions in Toronto, Canada, with extensive experience in customer service and operations across various organizations in Singapore and India.
Current Role at Alight Solutions
Tithi Dosaj Khatri is currently employed as a Human Resources Specialist at Alight Solutions, based in the Toronto, Canada area. In this role, she provides transactional support to managers for initiating job and compensation changes, transfers, and terminations. She is experienced in using talent acquisition and performance management applications, which includes expertise in Workday System, Taleo, PeopleSoft, and SuccessFactors.
Previous Experience in Human Resources
Tithi Dosaj Khatri has garnered extensive experience in the Human Resources domain through her previous roles. Notably, she worked as an Executive Interviewer at And Agency in Toronto for two months in 2018. Prior to that, she served at Alpine Arm Express and Distribution Pte Ltd as an Operations & Customer Service Executive for two months in Singapore. Additionally, she worked as a Customer Service Executive at GLOBAL RECRUITMENT CONSULTANCY PTE. LTD. for six months in Singapore.
Operations and Customer Service Background
Before focusing more on human resources, Tithi accumulated substantial experience in operations and customer service roles. She was an Operations Analyst in the Credit Cards department at OCBC Bank in Singapore for three months from 2016 to 2017. She also worked at Citibank N. A in Gurgaon, India, as a Quality Lead from 2015 to 2016 and a Customer Service Representative from 2013 to 2014, where she was awarded excellence certificates for exceptional customer service.
Educational Background in Sociology and Mass Communication
Tithi Dosaj Khatri holds a Bachelor's degree in Sociology from Delhi University, where she also attended Hindu College, completing her studies from 2000 to 2003. She further advanced her education by earning a Post Graduate Diploma in Mass Communication/Media Studies from Bhartiya Vidya Bhawan in 2004. This educational background has provided her with a solid foundation in both social sciences and communication.
Projects and Mentorship Experience
During her professional career, Tithi has handled significant projects such as Repeat Caller Analysis and Repeat Caller Reduction, demonstrating her aptitude for improving operational efficiency. Moreover, she has mentored new hires in ongoing applications, sharing her knowledge and expertise to support the professional development of her colleagues.