Tom Wahle, Pmp
About Tom Wahle, Pmp
Tom Wahle, PMP, is the Director and Health Team Leader at Alight Solutions in The Woodlands, TX, and has held various managerial roles at Aon Hewitt.
Company
Tom Wahle is currently working at Alight Solutions, situated in The Woodlands, TX 77381. Alight Solutions is a provider of integrated human capital solutions that help clients navigate complex employer and employee benefits landscapes. Tom serves as the Director - Health Team Leader at Alight Solutions, a role in which he oversees a variety of responsibilities central to client satisfaction, risk mitigation, and service level agreement fulfillment.
Title
Tom Wahle holds the position of Director - Health Team Leader at Alight Solutions. Alongside this role, he concurrently serves in various capacities at Aon Hewitt, including Client Delivery Group Operations Manager, Benefits Implementation Manager, Senior Lead Systems Analyst, and Quality Assurance Manager. His diverse roles reflect a broad range of expertise within the health and benefits management sectors.
Education and Expertise
Tom Wahle completed his Bachelor of Arts (BA) in Business Administration and Management, General from Sam Houston State University, which he attended from 1992 to 1996. His educational background laid the foundation for his extensive career in client management and health team leadership. His PMP certification underlines his proficiency in project management and operational oversight.
Background
Tom Wahle brings a rich professional history to his current roles, having worked as a Store Director at Brookshire Brothers, Inc. from 1990 to 1998. This early experience in retail management established his foundational skills in leadership and operational management. Since then, he has cultivated a deep understanding of systems analysis, quality assurance, and client delivery through his various roles at Aon Hewitt and Alight Solutions.
Achievements
As the Health Team Leader at Alight Solutions, Tom Wahle leads teams in drafting business rules, ensuring quality assurance, and executing product delivery. He is responsible for client satisfaction, retention, and business expansion while ensuring that Service Level Agreements (SLAs) are met. Tom also acts as the main contact for client interactions and devises risk mitigation plans. Additionally, as Technology Client Manager (TCM) since May 2017, Tom has been instrumental in release management and the implementation of new tools and solutions, directly supporting client teams to develop innovative solutions.