Tracey Aiello
About Tracey Aiello
Tracey Aiello is a Customer Care Client Manager at Alight Solutions in Lincolnshire, IL, with extensive experience in HR financial services and client delivery. She has a background in customer service, client experience, and underwriting, having worked at Aon Hewitt, Coregis Insurance, and AIG.
Current Position at Alight Solutions
Tracey Aiello currently serves as a Customer Care Client Manager at Alight Solutions in Lincolnshire, Illinois. She has held this role since November 2018. Additionally, she works as a Client Delivery Analyst - HR & Financial Solutions and as a Team Manager - HR & Financial Solutions. Her responsibilities include managing client relationships, delivering HR and financial solutions, and ensuring high-quality customer service.
Previous Experience at Aon Hewitt
Before joining Alight Solutions, Tracey Aiello worked at Aon Hewitt in various roles. From 2014 to 2015, she was a Client Specialist for 11 months. Prior to that, she served as an HR Specialist from 2011 to 2014, spending three years in this position in Lincolnshire. Her roles at Aon Hewitt focused on HR and client services, where she gained significant experience and expertise.
Experience at Coregis Insurance and AIG
Tracey Aiello has a solid background in the insurance industry. She worked as a Property & Casualty Underwriter at Coregis Insurance in Chicago from 1997 to 2001, spanning four years. Before her tenure at Coregis Insurance, she served as an Assistant Underwriter at AIG in Chicago for one year, from 1996 to 1997. These roles provided her with valuable insights into the insurance sector and underwriter responsibilities.
Educational Background
Tracey Aiello studied at West Hills College Lemoore from 1992 to 1994, where she achieved General Studies with a GPA of 3.8. Her education laid a strong foundation for her career in HR, client services, and financial solutions. The skills and knowledge acquired during her studies have enabled her to excel in various professional roles.
Skills and Expertise
Tracey Aiello possesses extensive experience in HR financial services and client delivery. She excels in building quality relationships with clients due to her strong organizational skills and focus on customer service and client experience. Her background reflects her ability to thrive in customer-driven, quality-oriented, and diverse organizations, making her a valuable asset to any team.