Tracey Pilch Thoendel
About Tracey Pilch Thoendel
Tracey Pilch Thoendel is the Vice President at Alight Solutions in Phoenix, Arizona, with over 25 years of experience in Human Resources.
Current Role at Alight Solutions
Tracey Pilch Thoendel serves as Vice President, Global Professional Services Solutions Leader, and North American Payroll & Cloud Solutions Leader at Alight Solutions in Phoenix, Arizona. In these roles, she is responsible for overseeing a range of professional services solutions, particularly in the areas of payroll and cloud technologies. Her leadership involves guiding a team of Solution Architects and Consultants to ensure client satisfaction and the successful delivery of Alight's solutions.
Previous Experience at Alight Solutions
Tracey Pilch Thoendel has been with Alight Solutions since the inception of their HR BPO business in 2002. Prior to her current roles, she served as AMS Solutions Leader from 2016 to 2021. Throughout her 20 years at Alight, she has played various roles in operations, client delivery, and leadership, significantly contributing to the company's growth in HR outsourcing and professional services.
Experience at Aon Hewitt
Before joining Alight Solutions, Tracey Pilch Thoendel worked at Aon Hewitt in various capacities. From 2014 to 2021, she was a Senior Solutions Architect, and from 2002 to 2014, she served as a Client Service Executive. Her tenure at Aon Hewitt involved developing client solutions and managing service delivery for 19 years.
Educational Background
Tracey Pilch Thoendel holds a Bachelor of Arts Degree with Honors in International Studies and Spanish, as well as a Master of Business Administration with Honors in Human Resources, both from DePaul University. She studied at DePaul from 1992 to 1998, gaining solid academic foundations that have contributed to her extensive career in Human Resources.
Early Career and Other Roles
Earlier in her career, Tracey Pilch Thoendel held the role of Director of Operations at Employee Universe, focusing on startups and mid-size companies. Additionally, she worked in internal Human Resources at The Field Museum in Chicago. Her 25 years of experience span recruiting, employee relations, and career development and coaching, which have been crucial in her professional journey.