Vanessa Stephens

Health Client Technology Analyst I @ Alight Solutions

About Vanessa Stephens

Vanessa Stephens is a Health Client Technology Analyst I at Alight Solutions in the Greater Atlanta Area, with extensive experience in employee benefits and healthcare insurance.

Current Position at Alight Solutions

Vanessa Stephens currently serves as a Health Client Technology Analyst I at Alight Solutions in the Greater Atlanta Area. In this role, she provides essential support for new hire and annual enrollment implementations, particularly for Legacy and Platinum clients, including Fortune 100 companies. Her work focuses on executing full-cycle implementation planning, developing training materials, and mapping benefit plan options.

Previous Experience at OneDigital Health and Benefits

Before joining Alight Solutions, Vanessa Stephens worked at OneDigital Health and Benefits as a Market Advisor from 2017 to 2019 in Kennesaw, Georgia. During her tenure, she specialized in handling large-scale clients from various industries, including Manufacturing, Government, Hospitality, and Retail. Vanessa was recognized as a top producer for five consecutive years and was featured in the Employee Spotlight for her exceptional performance on a client project.

Educational Background

Vanessa Stephens earned her Bachelor's Degree in Business Administration and Management from Kennesaw State University, where she studied from 2010 to 2012. Prior to this, she completed an Associate's Degree in Business Administration at Gainesville State College, attending from 2007 to 2010. Her formal education has provided her with a strong foundation in business principles and management skills.

Specialized Skill Set

Vanessa Stephens holds licenses in Health and Life Insurance, with a strong focus on Healthcare Insurance and Employee Benefits. She is experienced in quoting and mapping benefit plan options, developing training materials, and executing full-cycle implementation planning. Known for her strong work ethic, team collaboration, process execution abilities, and attention to detail, Vanessa excels in servicing clients with complex and high-volume needs.

Professional Journey and Achievements

Vanessa Stephens began her professional journey at MarketSource Inc. as a Human Resource Coordinator in 2013, working in the Greater Atlanta Area for three months. She then joined Digital Insurance as a Market Specialist from 2013 to 2017 before transitioning to OneDigital Health and Benefits. Recognized as a Q4 shining star, Vanessa has consistently demonstrated her dedication to providing excellent customer service and supporting both internal teams and clients. She is currently looking for a senior role to further challenge her skills and gain new expertise in the Employee Benefits field.

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