Vanessa Villa
About Vanessa Villa
Vanessa Villa is a Customer Care Client Manager at Alight Solutions with over 9 years of experience in customer care and client management.
Current Position at Alight Solutions
Vanessa Villa currently holds the title of Customer Care Client Manager at Alight Solutions. In her role, she leverages her extensive experience in client management and customer service, gained over many years in the HR and benefits administration industry. Since transitioning to this role in 2019, she has been responsible for overseeing client interactions and ensuring their satisfaction with Alight Solutions' services.
Previous Roles at Alight Solutions
Before becoming a Customer Care Client Manager, Vanessa Villa served as a Customer Service Team Manager at Alight Solutions from 2016 to 2019. Prior to that, she worked as a Customer Care Client Specialist from 2014 to 2016. Her progression within the company reflects her ability to adapt to different roles and excel in client-related functions.
Experience at Aon Hewitt
Vanessa Villa's professional journey includes a tenure at Aon Hewitt, where she worked as a Client Specialist. In this role, she gained valuable experience that contributed to her expertise in client specialization, adding depth to her skills in customer service and client management.
Educational Background
Vanessa Villa attended Century High School from 1996 to 2000, where she studied General Studies and achieved her high school diploma. This foundational education supported her entry into the professional world, setting the stage for her subsequent roles in client service and management.
Total Tenure at Alight Solutions
Vanessa Villa has been with Alight Solutions for over nine years. Throughout her tenure, she has held multiple roles that have allowed her to develop a comprehensive understanding of customer care and client management within the HR and benefits administration industry. Her long-standing commitment to the company underscores her dedication and expertise.